FreightGuard Service Guarantee Program

At NESW Logistics we pride ourselves in our ability to provide tailor made logistical solutions and excellent service to our valued customers.

In line with this, we have included the FreightGuard Service Guarantee in our range of services to provide our customers with additional financial peace of mind.

If there is an isolated incident where NESW Logistics experiences an operations event that results in either the loss or damage of your consignment, this service provides for compensation of up to R5 000.00 at a very competitive rate of R15.00 per consignment.

This service offers:

• Quick Claims assessment by an independent Assessor
• No excess on compensation amount
• Easy to use, online claim submission

Click below to submit the details of your claim and to upload your claim documents.

Submit a claim